Forton, a premium commercial real estate advisory company and Member of the Cushman & Wakefield, recognized the need to enhance productivity and improve client interactions through a comprehensive digital solution. With a workforce spread across nine specialized departments, they faced challenges coordinating efforts and tracking performance accurately. Additionally, the outdated business management system failed to capture the specifics of their diverse services, hindering their credibility and impeding growth.
COREFIN stepped in to innovate Forton’s operations by implementing their cutting-edge industry solution based on Microsoft Dynamics and Azure Cloud. Forton gained complete control over the property sales life cycle by replacing the obsolete CRM platform with the Microsoft Dynamics 365 CE and COREFIN Property Management. This powerful combination was seamlessly integrated with Office 365, Microsoft SharePoint, and Power BI, providing real-time reporting and eliminating manual data gathering and human errors.
A robust 2-level approval scheme was introduced to ensure adherence to company procedures, ensuring consistency and compliance across the organization. Moreover, COREFIN developed a user-friendly web portal accessible from any device, empowering employees and clients to interact and enter business information anytime and anywhere conveniently. Forton was able to elevate their service quality, offering exceptional support and 24/7 access to information for corporate clients.
The results were remarkable. With COREFIN’s fully integrated and automated core business platform, Forton experienced increased efficiency within their sales teams and gained valuable visibility into productivity rates. Furthermore, introducing a performance-based bonus scheme motivated employees and fostered a culture of excellence. COREFIN’s solution empowered Forton to streamline its operations, enhance client relationships, and drive sustained growth in the highly competitive real estate market.
Contact COREFIN today to embark on your own digital transformation journey.
