Novatel, a subsidiary of Deutsche Telekom Group since its establishment in 2004, has emerged as a prominent player in the Bulgarian communication market. As a member of one of Europe’s largest telecommunications companies, Novatel provides a competitive alternative in the telecommunications sector. With Novatel’s continuous growth, the company sought a flexible and scalable integrated digital management solution to handle its dynamic processes comprehensively. This solution needed to encompass everything from lead capture and customized proposal creation for telecom and cloud services, to contract management, seamless integration with billing, invoicing, and accounting departments, as well as financial analysis and reporting. Additionally, Novatel aimed to expand its service and product range by offering more flexible bundles of telecom and cloud services, while simultaneously striving for global presence and enhanced client engagement.
Recognizing these requirements, the experienced team at COREFIN stepped in to provide the ideal solution. Leveraging the power of Microsoft Dynamics 365 CE & BC, COREFIN’s Telecom & Data Center solution automated and streamlined Novatel’s end-to-end business operations. By utilizing a dynamic and scalable platform, COREFIN fulfilled all of Novatel’s needs, from the sales life cycle to pricing. Novatel now benefits from COREFIN’s out-of-the-box core processes and functionalities, which have significantly improved the efficiency and accuracy of their services. Moreover, executives are empowered to continuously monitor and enhance the company’s overall performance.
With COREFIN’s comprehensive solution, Novatel has set a new standard within the Microsoft ecosystem, enabling them to stay ahead of the competition and meet the evolving demands of their clients effectively.
Contact COREFIN today to embark on your own digital transformation journey.
What are the benefits:
- End-to-end automation of the sales process: from initial lead capturing to signing a contract & post sales services
- Automation of internal collaboration and approval levels
- Increase in customer satisfaction & loyalty
- Flexible products and services offering & bundling
- Full business life cycle integration
- Built-in KPIs for higher efficiency and performance management
- Endless capacity to grow with the introduces scalable platform
